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Opaalique operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Opaalique is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, financial account numbers, payment details, transaction details and confirmations.
Account information including username, password, security questions, preferences and settings.
Transaction information including items viewed, added to cart, purchased, returned, exchanged, or cancelled.
Communications with us including customer support inquiries.
Device information including IP address, browser type, network connection details and identifiers.
Usage information including interaction and navigation behavior on the Services.
We may collect personal information:
Directly from you
Automatically through cookies and similar technologies
From service providers acting on our behalf
From partners or third parties
We may use personal information to:
Provide, Tailor, and Improve the Services
Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and personalize your shopping experience.
Marketing and Advertising
Send promotional communications and show relevant advertisements.
Security and Fraud Prevention
Authenticate accounts, secure transactions, detect fraud and protect our Services.
Communicating with You
Provide customer support and maintain business relationships.
Legal Reasons
Comply with applicable laws and enforce our terms and policies.
We may disclose personal information:
With Shopify and service providers
With business and marketing partners
When you consent or direct us
With affiliates within our corporate group
In connection with business transactions or legal obligations
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to countries outside your residence. Shopify may process personal information for enhanced features such as personalized advertising.
For more information, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
The Services may provide links to third-party websites. Opaalique is not responsible for the privacy or security of such sites.
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.
No security system is completely secure. We retain personal information only as long as necessary to provide Services or comply with legal obligations.
Depending on your location, you may have rights to access, delete, correct, or port your personal information and manage communication preferences.
If you have complaints about how Opaalique processes your personal information, you may contact us or your local data protection authority.
Personal information may be transferred outside your country using approved safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the “Last updated” date as required.